At AIKYA, we’re dedicated to providing you with a seamless shopping experience, including reliable and secure shipping and delivery options. Please read the following information to understand our shipping and delivery procedures.
Shipping Partners:
AIKYA exclusively partners with Sequel Secure Logistics and Ecom Express for all our shipments. We have chosen these trusted carriers to ensure your jewelry reaches you safely and efficiently.
Shipping Options:
We offer the following shipping options:
Standard Shipping:
Estimated delivery time: 5 to 12 business days.
Standard shipping is available for all orders.
Express Shipping:
Estimated delivery time: 2 to 5 business days.
Select this option if you need your jewelry sooner.
Shipping Costs:
Shipping costs will vary depending on your selected shipping option and the destination of your order. The exact shipping fees will be calculated at checkout and clearly displayed before you confirm your purchase.
Shipping Destinations:
AIKYA ships to locations within India and selected international destinations. For international orders, please note that you may be responsible for customs duties and taxes, depending on your country’s regulations.
Delivery Times:
The estimated delivery times mentioned above are approximate and may vary based on factors such as product availability, destination, and unforeseen circumstances like weather conditions or natural disasters. Rest assured, we will do our best to ensure your order reaches you as quickly as possible.
Order Tracking:
Once your order has been processed and shipped, you will receive an email confirmation with a tracking number. You can use this number to track your order’s progress through our carriers’ websites.
Shipping Updates:
For your convenience, we offer email and SMS notifications for order confirmation, shipping updates, and delivery confirmations. You can choose to receive these notifications during the checkout process.
Returns and Lost Shipments:
If your order is delayed or lost in transit, please contact our customer support team immediately. We will initiate an investigation with our shipping partners to locate your order or arrange for a replacement or refund if necessary. For detailed information on returns and replacements, please refer to our Returns and Refunds Policy page.
Contact Us:
If you have any questions or concerns about your shipment or our shipping policies, please don’t hesitate to reach out to our dedicated customer support team. You can contact us via email at support@aikya.com or by phone at +91 94802 43880.
We are committed to providing you with a delightful shopping experience, and efficient shipping and delivery is a crucial part of that commitment. Thank you for choosing AIKYA for your jewelry needs.